Refund policy

At NewYorkify, we stand behind everything we put out, the same way a good bodega stands behind its coffee. Straightforward, no surprises.

We offer refunds for:

• Items that were sent incorrectly

• Damaged or defective products

Refund requests must be made within 30 days of the purchase date.

To start a request, email us at support@newyorkify.com with your order number, a short description of the issue and a photo. 

This Refund Policy may be updated at any time without prior notice. For the most current version, please reach out to support@thenewyorkify.com.

For best long-term results, please refer to our washing and care instructions provided with your purchase.